WhatsApp AI bot
Draft replies using your business information. Let your team review the conversation and take over when needed.
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Set your replies and schedules.
Set WhatsApp reply rules, schedule messages and review publishing results. AI replies are in development.
AI powered features In development01 · MESSAGE
What time do you open?
02 · MATCH A KEYWORD
hoursopenopening
03 · YOUR REPLY
We are open from 10am to 5pm, Saturday and Sunday.
01
Write the reply yourself.
Name the rule, add the keywords it should match and write the response. Use the contact name in the reply when it helps.
- Keyword matching ignores capitalization.
- The first matching enabled rule is used.
01 · MESSAGE
What time do you open?
02 · MATCH A KEYWORD
hoursopenopening
03 · YOUR REPLY
We are open from 10am to 5pm, Saturday and Sunday.
02
Choose when a message goes out.
Set up message schedules or prepare a social publication for a specific time. Keep the date, destination and content together while you review it.
- Manage message and publication schedules from the workspace.
- Check your workspace time zone before scheduling.
03
Check what actually happened.
Review publishing results and inspect failed jobs. Pause reply rules or the bot when you need to handle the next conversation yourself.
- Keep enabled and paused rules visible.
- Review a failure before deciding to retry.
Publication results
New collectionPublished
Studio visitFailed
Check the account connection
Review the error before retrying this publication.
View detailsIn development
AI powered features.
These features are planned. AI access and pricing will be confirmed before launch.
Good to know.
- Reply logic
- These are keyword rules. A visual workflow builder is not included.
- Connections
- Scheduled actions need active connections and a configured publishing service.
- WhatsApp beta
- Replies and message schedules require the WhatsApp bridge. Test your rules with your own account before relying on them.