Website
Five pages your business website needs
What to put on your home, product, location, about and article pages, using a small coffee shop as an example.
Blog
Marketing
Plan a week of social posts
Build a small posting schedule around the questions customers ask, with time to check each post before it goes out.
CRM
Keep a customer list you can use
Choose useful contact fields, remove duplicates and write notes that help with the next conversation.
Automation
Set up replies you can trust
Start with a clear reply rule, test its limits and decide when a customer needs a person.